Your voice will help us improve our service and increase customer satisfaction.

Welcome message:

Dear customer, 

Welcome at "Contact us" page of Raiffeisen Bank Albania!

Raiffeisen Bank Albania aims to constantly increase the satisfaction of its customers.

We believe that the key to achieving this goal is to provide an excellent service and we are convinced that you can contribute to this.

We will be grateful if you share your opinions and thoughts about the quality of service at the Raiffeisen Bank Albania branches and agencies.

To make a suggestion, praise or complain on a particular issue, please use the forms created for that purpose in the Contacts menu.

In this way we will know in detail the information and get feedback as the established order of the Bank.

You may contact us at

Telephone Numbers:

  • 00355 4 2381 381 for any kind of information about products, services, offers, etc.
  • 0800 7777 (fix line) and 00355 4 2227 262 for any problem with your debit or credit card, activate, blockage, etc.

E-mail address:

Collection Department may be contacted at :

Telephone number: 00355 4 2274 566  or by 
E-mail address:, for any question or suggestion you might have.

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