Data Protection and Consent for data processing

In order to access this Application and to help you, take full information from it, you need to complete the online specific fields, which require some of your personal data. Like: name surname, fathers name, birthday, telephone number&mobile, address, email address, personal identification ID and bank identification number.

Personal data Protection

The Bank considers your personal data and your privacy protection as a very important issue. Raiffeisen Bank is committed to respect legal framework regarding data protection the Law No. 9887 dated 10.03.2008 “On Protection of Personal Data” with changes, and other bylaws for their implementation, and in compliance with General Data Protection Regulation GDPR. 

The detailed  information regarding the category of data, purposes and criteria of processing ,and data protection, can be found in Bank’s webpage https://www.raiffeisen.al/en/ at the address https://www.raiffeisen.al/en/about/pages/data-protection/

The user confirms the inputted data and authenticity of this information and declares he/she has correctly and authentically completed all the required information.

Consent

By completion of  the online specific fields, the user declares that he/she gives his/her approval to the Bank to elaborate the information only for internal usage and only for the purpose that he/she has voluntarily declared to access the following form https://www.raiffeisen.al/en/about/pages/complaints/. After inputting voluntarily all the required information in these specific fields, the user has the right to access his personal data, also to block, correct or delete them by making a request to RBAL, in compliance with Law no 9887 dated 10.03.2008”Protection of Personal Data” and GDPR.

By giving the consent on data processing for this purpose as user you will have the possibility to use the complaint form. You can unsubscribe from using this application in every moment. In this case your personal data gathered for the purpose of access in all online forms in the Raiffeisen Bank website  will be destroyed immediately.

For any claim related to data protection the user has the right to claim to the “Commissioner for the Right of Information and Data Protection”.