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We are at your service 24/7. Thank you for your interest in contacting us.

Quick help

Find out what to do if you need support regarding any of the following events.

Contact us

Call our Customer Service from any network in Albania and abroad

From every number at: 00355 4 2381 381

Call us for any problem regarding your debit or credit card

Number with normal rate.

Call us from:

  1. Mobile: 00355 4 2227 262
  2. Telephone: 0800 7777

Call us regarding Loan Payments

For any question or suggestion you might have about past due loan payments (personal/home loans, credit card, overdraft):

  1. Call us at: 00355 4 2274 566
  2. Email us at:


Send us an e-mail. We aim to respond within 2 or 3 business days.


Raiffeisen Bank SHA, “Rruga e Kavajës” Tiranë, Shqipëri

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