Cards Mastercard World

As a Mastercard World Credit cardholder issued by Raiffeisen Bank Albania, you are entitled to one complimentary lounge visit per annum, and you will pay a preferential price only because you own a Mastercard World Credit Card.

• Additional visits (within the year) for Mastercard World Credit cardholders: € 24 / person* instead of €28
• For the cardholder's guest (s): € 24/ person instead of €28
   

We inform you that starting from January 1st 2024, the visit fee for entering the Business Lounge premises will be €28/person.

This fee will be applicable also to persons accompanying the cardholder.

The services of the lounge can be used by cardholders who have a valid registered credit card, regardless of the airline or class of ticket they are traveling with. 

Optional to register quickly and easily (if you haven't already registered):

I. Register with a Mastercard World Credit Card at www.loungekey.com/raiffeisenbankalbania
II. Click "Create your account" to enter your Credit Card information, then click "Validate" after entering your verification code.
III. Create your own online profile (username and password)

Download the LoungeKey app for your smartphone from the App Store or Play Store, where you can access personalized information after logging in.

Creating an account, offers you lounge access via the app/QR code, access to hundreds of exclusive discounts offers and deals worldwide, the ability to view your visits entitlement (how many visits you have used and how many you have left) and allow you to see which lounges you have visited.

Always check before you travel:

• the validity and balance of your Mastercard World Credit Card.
• the availability, opening hours and services of LoungeKey lounges at the airport involved in the journey in the LoungeKey mobile application or on the website www.loungekey.com/raiffeisenbankalbania specific conditions for lounges involved in the journey.
  Some lounges may specify the number of people staying in the Lounge one time, or the maximum length of time they can stay in, after which they can be re-entered. These are decided separately by each waiter. You can find specific rules, conditions and more information in the search box.

At the airport, find the lounges, where you will be able to:

• Indicate that you want to use LoungeKey
• Present your eligible Mastercard World Credit Card
• The credit card will be requested in the lounge and its validity will be checked with a card reader.
• All amounts will be charged in your credit card account and will be shown in the following month after the lounge visit.

To use the mobile application, you need to create an online profile (username and password) at www.loungekey.com/raiffeisenbankalbania.

The check is verified with a credit card issued to the customer. To verify eligibility, there will be a temporary charge of $ 1 on the card, which will be refunded (usually within 10 business days).

In www.loungekey.com/raiffeisenbankalbania/faq you can find the most common questions (FAQ) about the service of LoungeKey.

We inform that neither Raiffeisen Bank nor Mastercard limits the number of guests traveling with the cardholder, but the lounges reserve the right to individually regulate the number of guests for the convenience and safety of guests.

In case of loss or theft of the credit card, notify the bank immediately! The service in LoungeKey can only be used with an active credit card.

If you have any questions, please call 00355 4 2227 262