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Online Banker: A New Step in Banking Services

Online Banker

The Online Banker service assists clients in applying for banking products without the need to physically visit a branch. This advanced service allows clients to fulfill their banking needs in real-time and remotely through a dedicated banker.

Benefits of the Online Banker:

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Quick communication with the banker within minutes

Log into Raiffeisen On, click the "Online Banker" icon, and start communicating with your banker via chat, audio call, or video. Enjoy personalized service provided by a banker who will be ready to assist you in real-time.

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Application with human assistance

Apply for various products, get information on offers, and conduct different banking transactions* within the official bank hours. Our dedicated bankers are always available to provide professional assistance with all applications.

* Only Premium Clients can perform any type of action online with their dedicated banker. All other clients can apply online for products or obtain the information they need.

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100% Online

Log into Raiffeisen On, click the "Online Banker" icon, and start communicating with your banker via chat, audio call, or video. Enjoy personalized service provided by a banker who will be ready to assist you in real-time.

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Security and privacy

We protect your information and data during every interaction with the Online Banker, as conversations and consultations are encrypted end-to-end (E2E).

Products offered through the Online Banker service include:

  • Kredi të Siguruara

    • Kredi për blerje shtëpie
    • Kredi konsumatore me hipotekë
    Mëso më shumë

  • Kredi të Pasiguruar

    • Kredi personale
    • Kredi Kufi (Overdraft)
    • Kredi Personale e Siguruar me Depozitë
    Mëso më shumë

  • Kartë Krediti

    • Karta e Kreditit Gold
    • Karta e Kreditit World
    • Karta e Kreditit Standard
    Mëso më shumë

  • Fond investimi

    • Fondi Raiffeisen Prestigj
    • Fondi Raiffeisen Vizion
    • Fondi Raiffeisen Euro
    • Fondi Raiffeisen Miks
    Mëso më shumë

  • Plan Pensioni

    Mëso më shumë