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Whistleblowing Contact Branches ATM's

Consent – Online Banker

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I declare that I give my consent for the further processing of the information provided by me, which includes: first name, last name, social security number, NRP (internal customer identification number), phone number, email address, and the location of the user, if the user chooses to share their location with Raiffeisen Bank, only to be contacted by the Bank to help and guide me in the process of choosing the products and services I need.

I understand that by giving my consent for the processing of the data I have provided, I may be contacted by a personal banker or a contact center operator to apply for products and/or receive services through the Online Baker platform.

Through this statement, I provide my unconditional consent for Raiffeisen Bank to process my personal data and contact me, via. i) sms ii) Calling iii) e-mail iiii) videocall. I agree that my information will be used to provide me with information on the services offered on this platform, such as sending messages, audio, and video calls, sending various documents, as well as other actions and communications that are enabled or will be enabled in the future by the Online Banker. The Bank may exchange my data with the network units of the Raiffeisen Group, the Bank's contracting partners.

I understand that my data provided in this form will be stored by the Bank for 2 months to receive the requested service. The Bank will delete my data at the end of the storage period.

Additionally, at any time after voluntarily providing the requested information in these specific fields, I have the right, through a request to Raiffeisen Bank sh.a, to access these data and to request their blocking, correction, or deletion in accordance with the provisions made in Law No. 9887, dated 10.03.2008 "On the protection of personal data," which is replaced by Law No. 124/2024 dated 19.12.2024 "On the protection of personal data."

I understand that I am not required to give my consent for the options presented in this statement, and I have the right to withdraw my consent at any time. If I do so, my data will not be saved and will not be used for other purposes. Hereby, I declare I am clear that by giving consent for the processing of the declared data by me I will be able to use the Online Banker platform.

I am aware that I can find out more about all the rules of personal data processing on the website of Raiffeisen Bank sh.a https://www.raiffeisen.al/en/ at the address https: https://www.raiffeisen.al/en/about/pages/data-protection/ and that for any complaint regarding the protection of personal data, I can contact the "Commissioner for the Right to Information and Personal Data Protection"