Ndihme dhe suport
You have an emergency? Looking for answers or useful tools and documents? Then you've come to the right place.
Do you have an emergency?
Find out what to do in case of loss, theft, fraud, insurance claims and other urgent matters.
Calculators & Simulators
Use our handy tools to calculate and simulate your financial needs and goals.
- Exchange rates converter
- Loan calculator
- Credit value calculator
Useful documents
On this page, you will find all the documents that relate to our products and services (tariffs & terms, brochures, promotional campaigns, forms...).
Safety and security
Find out how we keep you safe and how you can protect yourself from fraud, scams, and cybercrime.
Did not find what you were looking for?
Get advice at a branch
Our experts are available to discuss with you at our branches.
Contact our call center
From any mobile network (normal rate).
Arrange an appointment
Arrange an appointment with us in one of our branches using our online form.